Shipping Policy
TIME:
We understand how important it is to have your full bridal ensemble ready long before you take that walk down the aisle. That being said, we want to make sure you are aware that shipping times for sending and receiving may vary.
We will ship your order via USPS with delivery confirmation and online tracking for US customers.
We are happy to do our part in making sure you receive your item on time, but please be understanding to the following:
- The date of arrival depends on which location option you choose when sending your purchase.
- When shipping internationally (Canada only), US postal service will require our customer’s phone number to ensure that the package is delivered correctly. If there is an issue with delivery, your local postal service can reach out to the phone number listed for assistance.
If you are in need of a rush delivery and expedited shipping services, please be in touch with us before completing an order to be sure we are able to accommodate your needs. You can visit our contact us page.
COST:
Shipping costs are another variable, depending on the package's size and weight, the delivery location, and the estimated delivery time. Rates are subject to change without notice and can fluctuate daily based on the postal service guidelines.
OTHER:
Please be sure your shipping address is complete and correct!
KC Bridal is not responsible for lost, damaged, or stolen items after your item has been shipped.
Should your item be damaged during shipping, we have an exchange policy. You will be responsible for being in touch with us regarding the issue within 30 days of receipt of the damaged item and for the cost of shipping the damaged item back to us. Please see our exchanges & returns policy for more details.
