- The date of arrival is dependent on which location option is chosen when sending out your purchase.
- The processes in each country are different in regards to receiving and delivering packages.
- When shipping internationally, US postal service will require our customer’s phone number to ensure that the package is delivered correctly. If there is an issue with delivery, your local postal service can reach out to the phone number listed for assistance.
Shipping costs are another variable, depending on size and weight of the package, location of delivery, and estimated time of delivery. Rates are subject to change without notice and can fluctuate daily based on the postal service guidelines. All shipping costs are your responsibility.
Please be sure your shipping address is complete and correct! WeddingVeil.com is not responsible for lost, damaged, or stolen items after your item has been shipped.
Should your item be damaged during the shipping process, we do have an exchange policy. You will be responsible for being in touch with us regarding the issue within 14 days of receipt of the damaged item and for the cost of shipping the damaged item back to us. Please see our exchanges & returns policy for more details.
Please note packages do not ship from our workshop on weekends or the following US holidays:
- New Year’s Day
- Memorial Day
- 4th of July
- Labor Day
- Veteran's Day